Refund and Cancellation Policy
How does refund calculations work?
We are completely committed to offering a high-quality IPTV service at the lowest price possible. If for any reason you feel that our service did not live up to your expectations, or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Users can cancel request a refund for the rest of their subscription in just a few steps in their account dashboard.
Please check for how the refund calculations are done:
| Refund request time | Refund amount |
|---|---|
| 1-21 days | €3.50 EUR |
| 22-30 days | €0.00 EUR |
| Refund request time | Refund amount |
|---|---|
| 1-15 days | €15.50 EUR |
| 16-45 days | €9.50 EUR |
| 46-60 days | €4.00 EUR |
| 61-90 days | €0.00 EUR |
| Refund request time | Refund amount |
|---|---|
| 1-15 days | €24.50 EUR |
| 16-45 days | €22.50 EUR |
| 46-60 days | €18.00 EUR |
| 61-90 days | €15.00 EUR |
| 91-120 days | €10.00 EUR |
| 121-150 days | €5.00 EUR |
| 151-180 days | €0.00 EUR |
| Refund request time | Refund amount |
|---|---|
| 1-15 days | €43.50 EUR |
| 16-45 days | €39.50 EUR |
| 46-60 days | €34.00 EUR |
| 61-90 days | €28.00 EUR |
| 91-120 days | €23.00 EUR |
| 121-150 days | €19.50 EUR |
| 151-180 days | €14.00 EUR |
| 241-300 days | €5.00 EUR |
| 301-360 days | €0.00 EUR |
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please Open Ticket. We are a full-service provider and help with everything from ordering to installation.
Requesting a Refund
You can request cancellation by the following Refund Request link.
