Common Questions
If you don't see an answer to your question, you can send us an email from our contact form.
Yes we offer refunds, Cancel at anytime, only pay for the period you have used our service and get the rest refunded. If you have any issue please contact us.
Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.
Yes, it’s safe to use VPN with IPTV, in fact, it’s highly recommended to do so. As mentioned above, some Internet service providers don’t allow the IPTV connection, through using VPN you will overcome this issue.
We accept Paypal through secured payment gate with automatic currency conversion and no hidden fees.
Subscription is activated from the moment you will receive your activation notification in your email.
Immediately after you place an order, you will automatically receive an email containing all the necessary instructions, and your subscription data. However sometimes we get overloaded with server support, customers and orders.
Please Note that our prices are quoted in the European Euro (EUR €) and you can only pay through the EUR.
We do the best for all channels to work smoothly and all right. If only some channels do not work, then report it to us by contacting us, or wait a few hours, maybe we’re working to fix it. If no channel is running, then you need to take some necessary steps before contacting us: <ul> <li>Reboot your devices and wait for 30 secs before turning them back on.</li> <li>Make sure you are connecting using a Ethernet cable to devices and not via Wi-Fi.</li> <li>Try using a VPN service if all the above are not working.</li> <li>Stop and give it a couple of minutes. We reboot and swap channels when needed. The channels may be coming back from our work.</li> </ul>
